Terms and Conditions

Please read the following terms and conditions carefully below before proceeding with registering with us using our services.

Acceptance of these terms and conditions is an agreement when registering with Ticket Gadget and is your acknowledgement that you have read, understood and agreed to be bound by them.


All prices and fees are subject to your contract with Ticket Gadget and may change without prior notice, please contact your relationship manager for further information.

Payment Processing Fees

There are no additional payment processing fees when paying via Inqbaytor Pay. Merchant processing fees may apply for 3rd party payment gateways.

Ticket Issuance

It is the sole responsibility of the user/travel agent/travel company to ensure that all details on the booking are accurate prior to issuance. Ticket Gadget will not be liable for any discrepancies occurred during issuance.

Fair User Policy

To ensure all our users have access to Ticket Gadget services we maintain a fair user policy. You can read more details on the 'Web Services Info' section. To avoid misuse of the system we have introduced a credits system. This awards plus and minus credits according to your usage. At the end of the month if you have used the services beyond the fair user policy you will be liable to pay LKR 10 per minus credit. The price per minus credit may change without prior notice.

Ticket Voidance

Refunds for ticket voidance may take up to 14 working days provided that the voidance has gone through correctly. There will be no cash refunds, all refunds will be added to your Inqbaytor Pay account regardless of the payment method used. Any payment processing fee/surcharge paid is non-refundable.


All refunds will be debited to you only after we have received the refund amount from the supplier. Please refer our refund policy for more information.

Inqbaytor Pay

All Inqbaytor Pay transactions will always go through 2-factor authentication, and there will be no payment processing fees. Cash added to your Inqbaytor Pay account cannot be withdrawn as cash out. The balance will not have any expiry date and therefore can be used at anytime in the future.


The Ticket Gadget license is provided to you by Inqbaytor Pty Ltd and should not be resold as a product or service. Further, you may not reverse engineer or copy the service or the site. The 'Ticket Gadget' branding should not be removed from the tickets issued.


Please note that timings shown on the system reflect the time zone of your PCC and rules, terms, conditions of your PCC's geographic location/country/province/city will apply in addition to the terms and conditions of Ticket Gadget. Further, charges may apply for tickets that do not originate from the PCC origin country/province/city.


I/we/user/travel agent/travel company hereby confirm as I/we/user/travel agent/travel company are 18 years of age and above and I/we/user/travel agent/travel company agree to comply with the Ticket Gadget conditions. I/user/travel agent/travel company take total responsibility to make sure the total price will be settled as per the Ticket Gadget conditions.